Samdesk and NGS Partner to Bring Real-Time Situational Awareness to Global Travel Risk Programs

The collaboration pairs samdesk's real-time incident detection with NGS Aurora's traveler visibility and 24/7 response capability, helping organisations move faster from awareness to action.

Edmonton, AB, September 22, 2026 – Samdesk, the real-time risk detection and situational awareness platform, today announced a partnership with Northcott Global Solutions (NGS), a global travel risk management and emergency response provider known for its Aurora platform and 24/7 operational network. 

Travel risk teams need to answer two questions quickly when conditions change: what is happening, and where are our people? Travelers may move beyond their planned itineraries while incidents develop around them, making both real-time event awareness and current traveler visibility critical to understanding potential exposure.

Samdesk brings real-time risk detection and early, evolving incident context around travelers, routes, destinations, and operating locations to the partnership. NGS Aurora provides current traveller location, status and communications, while NGS’ 24/7 operational network supports what happens next, including medical assistance, security support, rerouting and evacuation. The partnership allows security and travel-risk teams to more precisely establish traveler exposure and gives them a clearer, faster path from awareness to action.

"This partnership reflects our continued growth into people-risk programs, where earlier awareness and evolving incident context can have the greatest impact,” said James Neufeld, Founder and CEO of samdesk. “By connecting samdesk into NGS Aurora, our fast, verified, and contextual alerts reach people-risk teams alongside the traveler location and status information they already rely on, helping them establish exposure and act sooner.”

“Speed matters when people and operations may be at risk. By bringing samdesk’s real-time awareness into Aurora, clients can understand their exposure sooner. NGS can then help them act, with 24/7 medical, security and emergency response support wherever it is needed,” said Richard Magnus, CEO of NGS. 

Together, samdesk and NGS help organisations understand what is happening, know where their people are and coordinate what happens next.

About samdesk

Samdesk is a real-time risk detection and situational awareness platform that identifies the earliest indicators of risk and delivers verified alerts and actionable summaries mapped to your people, assets, and operations. Combining proprietary AI detection with human verification, samdesk consolidates billions of raw signals into clear, context-rich insight. Each alert includes severity, geolocation, visual confirmation, source detail, and proximity to the people and assets that may be affected. This gives security, risk, and safety teams more time to assess exposure, brief stakeholders, coordinate a response, and act before their options narrow, helping organizations protect people, minimize disruption, and keep operations moving. Learn more at samdesk.io.

About Northcott Global Solutions
Northcott Global Solutions (NGS) helps organisations protect their people and operations through tailored security, travel risk and medical assistance. Its 24/7 Operations Centre combines experienced specialists, Aurora technology and a vetted international network. This gives clients clear intelligence and practical support before, during and after an incident. Services include travel risk management, medical assistance, security response, aviation support, evacuations, crisis management and training.