Back to security
Sub-processor information for samdesk
Samdesk is a data processor and engages certain onward sub-processors that may process data submitted to samdesk. These sub-processors are listed below along with a description of how they’re used at samdesk.
Amazon Web Services
US West - Oregon
Cloud provider
Amazon Web Services
US West - Oregon
Cloud provider
Amazon Web Services
US West - Oregon
Cloud provider
Atlas/MongoDB
US West - Oregon
Cloud data storage. Encrypted at rest and transit.
Atlas/MongoDB
US West - Oregon
Cloud data storage. Encrypted at rest and transit.
Atlas/MongoDB
US West - Oregon
Cloud data storage. Encrypted at rest and transit.
Intercom
San Francisco, USA
Customer Support. If users submit questions or help tickets via in app chat, Intercom will process that data.
Intercom
San Francisco, USA
Customer Support. If users submit questions or help tickets via in app chat, Intercom will process that data.
Intercom
San Francisco, USA
Customer Support. If users submit questions or help tickets via in app chat, Intercom will process that data.
SendGrid
USA (AWS and GCP)
If you enable email alerts for events, then SendGrid receives basic info to send email alerts for customers.
SendGrid
USA (AWS and GCP)
If you enable email alerts for events, then SendGrid receives basic info to send email alerts for customers.
SendGrid
USA (AWS and GCP)
If you enable email alerts for events, then SendGrid receives basic info to send email alerts for customers.
Twilio
Eastern USA
If you enable SMS alerts for events, then Twilio receives basic info to send SMS messages to numbers you provide.
Twilio
Eastern USA
If you enable SMS alerts for events, then Twilio receives basic info to send SMS messages to numbers you provide.
Twilio
Eastern USA
If you enable SMS alerts for events, then Twilio receives basic info to send SMS messages to numbers you provide.
ElasticSearch
US West - Oregon
We store metadata about events in ElasticSearch that may include asset name and locations.
ElasticSearch
US West - Oregon
We store metadata about events in ElasticSearch that may include asset name and locations.
ElasticSearch
US West - Oregon
We store metadata about events in ElasticSearch that may include asset name and locations.
MixPanel
US Central - Iowa
Samdesk uses MixPanel to store and analyze usage info to help inform our product and support teams. Usage data is pseudonymized.
MixPanel
US Central - Iowa
Samdesk uses MixPanel to store and analyze usage info to help inform our product and support teams. Usage data is pseudonymized.
MixPanel
US Central - Iowa
Samdesk uses MixPanel to store and analyze usage info to help inform our product and support teams. Usage data is pseudonymized.
Expo
US West - North California
If you enable push notifications for events then information about the event, possibly including asset information, will be sent via Expo. Expo will store tokens for devices for sending the notifications.
Expo
US West - North California
If you enable push notifications for events then information about the event, possibly including asset information, will be sent via Expo. Expo will store tokens for devices for sending the notifications.
Expo
US West - North California
If you enable push notifications for events then information about the event, possibly including asset information, will be sent via Expo. Expo will store tokens for devices for sending the notifications.
Google Suite
USA
We use Google Suite to host our company emails and to share documents. Information that you email to or discuss with Samdesk may be processed by Google Suite.
Google Suite
USA
We use Google Suite to host our company emails and to share documents. Information that you email to or discuss with Samdesk may be processed by Google Suite.
Google Suite
USA
We use Google Suite to host our company emails and to share documents. Information that you email to or discuss with Samdesk may be processed by Google Suite.
Geographic Location from which user data may be processed